A Nigerian health reform advocate has said the controversial video from Federal Medical Centre (FMC) Abuja should serve as a wake-up call to overhaul not only the country’s healthcare delivery but also its broader leadership culture.
Dr Douglas Okor, a consultant neurosurgeon, speaking in an interview on Wednesday, argued that while the viral clip has sparked outrage online, it also presents a valuable opportunity to reassess the values driving public service and healthcare in Nigeria.
“Beyond the sensationalism, this video offers a powerful moment of introspection,” Okor said. “We must realise that the quality of healthcare in any society is a reflection of its governance and values. Leadership must prioritise empathy and effectiveness.”
He noted that true reform would require more than policy changes at the top. Cultural shifts are needed within institutions, among healthcare professionals, and across society.
“There’s a need for mindset change—not just from leaders, but from the average citizen and every worker in the healthcare system,” he added.
Although FMC Abuja has issued an initial statement and launched an internal review, Okor highlighted that public reactions remain polarised. He described how some healthcare workers feel unfairly targeted, while many members of the public believe the video revealed a systemic lack of compassion.
“Health professionals feel misunderstood, working under extreme conditions and often demotivated,” he said. “At the same time, people watching that video felt a striking absence of empathy from those meant to care.”
Dr Okor refrained from making a conclusive assessment of the video itself, emphasising the importance of waiting for the outcome of the official investigation.
Instead of resorting to blame, he urged citizens and policymakers alike to use the moment to inspire long-overdue reforms—focusing on accountability, service delivery, and patient dignity.
