Home » Ecobank Upgrades Mobile App To Deepen Financial Inclusion

Ecobank Upgrades Mobile App To Deepen Financial Inclusion

Ecobank Nigeria has upgraded its mobile App to deliver a faster, smarter, and more secure banking experience for customers nationwide.

A statement by the bank’s media unit on Sunday said the upgrade underscores the bank’s commitment to leveraging technology to empower individuals and businesses with convenient access to financial services.

According to the bank, the newly mobile app features a modern design and improved functionalities, including advanced facial recognition, seamless bill payments, airtime top-ups, and QR code payments, all designed to make banking easier for customers on the go.

Mr Bolaji Lawal, Managing Director, Ecobank Nigeria, said the new app leverages digital innovation to bring real convenience, flexibility, and security to customers.

“The new mobile app represents another major step in our journey toward digital transformation.

“It enables individuals to manage their finances with ease and provides real-time access to essential banking services,” Lawal said.

He added that Ecobank’s goal was to make financial transactions more inclusive and accessible, particularly for customers in remote areas who may not have access to physical bank branches.

Also speaking, Mr Kola Adeleke, Executive Director, Commercial and Consumer Banking, Ecobank Nigeria, said the app was designed to meet the diverse needs of today’s digital customers.

“The upgraded app comes with cardless onboarding, end-to-end card management for card requests, activation, PIN change, and blocking or unblocking accounts.

“It also offers end-to-end profile management, dormant account reactivation, and live monitoring of foreign exchange rates,” Adeleke said.

He explained that the enhanced features were developed to help customers perform a wide range of transactions without visiting a branch, reflecting Ecobank’s drive to make banking simpler and more efficient.

“This app is not just a digital tool; it represents how we want to engage with our customers.

“Our goal is to make banking faster, smarter, and simpler,” Adeleke added.

He noted that with growing mobile penetration across Africa, the app would help more Nigerians embrace digital banking and take full advantage of mobile-based financial services.

Ecobank, a member of the Ecobank Group, continues to position itself as one of the leading pan-African banks driving innovation and inclusion through digital banking.

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